Personalization engine pricing

With monthly packages, yes: Personyze’s monthly packages are completely flexible, and you can upgrade, downgrade, or cancel at any time.

The Personyze team is at your disposal to expedite the implementation of your personalization use cases, and simplify your learning experience of working with our platform. Some clients prefer to handle all of the implementation themselves, while others prefer to rely partially or fully on us. The majority of clients take a mixed approach, with heavier training and/or campaign building at the beginning, and less as they become more proficient with Personyze.

How we organize and keep track of this assistance is what we call managed service: hours spent by our team monthly either working on campaigns for you in your Personyze account, or in virtual meetings with you for troubleshooting or additional training.

When our team builds campaigns for you, it will usually look something like this:

1. You contact our support team (or your account manager for Power or Enterprise clients) about a campaign you’d like to have built, with details of exactly how you’d like it to behave, and the relevant creative.
2. Depending on various factors, we may want to meet to go over the campaign, before or after building it. 
3. Our team works on the campaign, which usually takes 1-5 days, depending on the size and complexity. 
4. We send the campaign test link to you, so that you can see it live on your site.
5. Once you’ve approved, we publish it as a live campaign for your site visitors. 
6. We review performance, and set up automated reporting if needed.

Every month, from the time that you signed up, your managed service replenishes, and you have however many hours your package includes monthly, again.

Although training is usually done at onboarding, we can provide additional training, such as if a new employee at your company needs to learn our software. Hours of training will be considered managed service hours.

Page Views is the number of pages viewed (pages that Personyze code is installed) during a visitor session on your site. This is different from your website’s total unique site visitors. For example, if your total monthly traffic is 300,000 unique visitors, and you run Personyze on all category pages of your site, if those visitors on average view 3 pages during their visit, this will result in 900,000 Page Views.

If you only use Personyze on your website then only actual page views will be charged as page views, which should be equivalent to the page views you see in Google Analytics (unless you have limited the Personyze code to only show on some pages). However, it’s important to also understand that what a page view really is is a call to our servers to find out what personalized content to show a given user. So, that means that views of emails with embedded recommendations are also considered page views, and also if you use Personyze in your app(s), every time Personyze is queried to find out what content to show a given user, this is also considered a page view, or if you are using our API for any other purpose, the same principle applies, anytime our system is queried to determine content to show, this is also a “page view” in terms of pricing. This is because the server resources required for all of these things are equivalent.

Yes, Personyze does collaborate with partners, including consultants for web analytics and online marketing, agencies, referrers, platforms, and more. To discuss the type of partnership you’re interested in further, contact support@personyze.com.

Personyze includes a certain number of page views in the free trial, and in each package type. When you exceed your free trial page views, you will be notified via email, and your account will be paused until you sign up for a package.

When you exceed the included page views in your paid package, an additional charge per quantity of page views will be added to your balance, as described in the package information here on the pricing page, under the package you chose.

When this happens, you will only be charged for the percentage of overage, for instance if the price for your package is $100 every additional 1M page views, and you only go 200k over, you will only be charged $20 extra.

While Personyze does not typically use contracts except in unique partnership arrangements (other than the user agreement when you sign up), we will sign a mutual NDA with any client who deems it necessary.

We have been in business since 2008, and of course in that time the platform has evolved a great deal.

Personalization campaigns are visual changes for a specific Audience on a specific page, or set of pages, to match the content to the persuasion flow or user flow. 

One example of Personalization campaigns might be to offer people in Mexico on a Spanish browser a small Spanish text allowing them to self-redirect to the Spanish version of your site, and then show them recommendations for content or products bought recently from their city.

Yes. We offer cross-domain functions for goal tracking, testing, and targeting, and we offer all this out-of-the-box. We will support any number of websites.